RENAZCO Privacy Policy
Who We Are
RENAZCO is a luxury watch and accessories brand offering hand-painted, limited-edition watches, straps, and related products.
Our website address is: https://renazcowatches.com
We are committed to protecting your privacy and ensuring a safe online shopping experience.
Information We Collect
We collect personal data in the following cases:
1. When You Place an Order
We collect:
- Name
- Phone number
- Shipping address
- Billing details
This information is required to process and deliver your order.
2. When You Contact Us
If you contact us through WhatsApp, email, or our contact form, we collect the information you provide so we can assist you.
3. Comments & Reviews
When visitors leave comments or product reviews, we collect:
- Data shown in the comment form
- IP address
- Browser information
This helps with spam and fraud detection.
If you use Gravatar, an anonymized email hash may be sent to check for an existing profile.
Media
If you upload images (e.g., profile picture), please avoid uploading images with embedded location (EXIF GPS) data.
Visitors may download and extract that data.
Cookies
We use cookies to:
- Remember your login details
- Save your cart
- Improve website performance
- Personalize your shopping experience
Types of cookies we use:
- Account cookies: Remember login details
- Cart cookies: Save products in your shopping cart
- Analytics cookies: Understand how users interact with our store
- Security cookies: Prevent fraudulent activity
You can disable cookies through your browser settings.
Embedded Content
Pages and articles may include embedded content such as:
- Videos
- Images
- Social media posts
Embedded content from other websites behaves the same way as visiting those sites directly.
These websites may collect data about you.
Who We Share Your Data With
We only share your information with trusted partners necessary to operate our store:
- Payment processors (Stripe, PayPal, etc.)
- Shipping couriers (Aramex, DHL, etc.)
- Security and anti-spam services
- Analytics providers (if used)
We never sell your information to third parties.
How Long We Retain Your Data
- Comments and reviews: Stored indefinitely for spam detection and product history.
- Orders: Stored for 2–5 years for tax, accounting, and legal requirements.
- User accounts: Stored until the user deletes their account.
Your Rights
You have the right to:
- Request a copy of your personal data
- Request correction of your information
- Request deletion of your data (not including data required for legal reasons)
- Withdraw consent to receive marketing messages
To make a request, contact us at:
contact@renazcowatches.com
or via WhatsApp on our contact page.
Where Your Data Is Sent
Visitor comments, reviews, and form submissions may be checked through an automated spam detection service.
Payment details are processed securely by our payment provider.
We never store your full credit card information on our server.
Security of Your Information
We use:
- SSL encryption
- Secure payment gateways
- Regular security scans
- Anti-spam and anti-fraud systems
This ensures your shopping experience with RENAZCO is safe and secure.
Contact Us
For questions about this Privacy Policy or your data, contact us at:
contact@renazcowatches.com
+971 (556454703)